Saptha Madhushanka Wanniarachchi
No 60,
Kirindiwita,
Mobile no: (+960) 7636050
Res Tel: (+94) 33-2222918
E-Mail : saptha@gmail.com
Work
Experience
|
IT
Manager |
November
2006 - Present |
|
Filitheyo
Island Resort / Medhufushi Island Resort – Maldives |
|
§
Support information system within the resort using
appropriate systems management procedures and practices to ensure the operating
effectiveness and integrity of data
§
Perform administration and troubleshooting of all
PMS-related issues in Opera, Micros, ACCPAC and Materials Control to ensure
minimal downtime of servers and clients
§
Fulfill 24 hour on-call duties as required by the
property
§
Present and design periodic reports according to
management needs using Opera
§
VERITAS Backup exec 10.0 for Windows server and
perform daily backup of the entire PMS database to ensure maximum security of
the data within the property
§
Manage a technical team and administer bullet proof
networks, ensuring compliance to policy standards issued by the company,
including installation of software and hardware upgrades in compliance with the
resort's corporate policies and legal requirements
§
Responsible for assisting in systems automation,
configuration and maintenance of LAN applications, including implementation,
coordination, control, usage monitoring, security, troubleshooting, training
and development of specialized procedures, this includes configuration,
maintenance and monitoring of the email and Internet accounts for the entire client
machines.
§
Deliver creative and positive ideas for constant
improvement of computer networking
§
Assist with all aspects of implementing new and
innovative business concepts
§
Provide assistance to all computer users for all
types of programs to enable them to perform their duties smoothly
§
Develop the technical and managerial skills
required for rapid advancement to a Manager MIS position within the company
§
Building reports daily using “Vision Reports bulder”
for Management Meetings.
|
Technical
Service Manger |
April 2004 - October 2006 |
|
Asters
Maldives – Maldives (IBM Business Partner) |
|
§ Managed customer relations as part of the Technical Support team
§ Provided technical support and total IT solutions to the customer base
§ Maintained IBM products warranties in Maldives
§ Responsible for Repair and support for IBM desktop/ThinkPad and X Series
Servers
§ Led and trained the Technical Support team
§ Local webserver and CRM Application Administration
§ Installed IBM servers and provided security solutions and WIFI solutions
§ Promoted maintenance agreements
|
Field
Engineer- Coparate Solutions |
January 2004 - March 2004 |
|
Wescom
Information Technology (PVT.) LTD - Sri Lanka |
|
§
Provided solutions to basic problems encountered at
customer sites
§
Repaired and performed troubleshooting on HP, IBM,
§
Configured, upgraded and serviced HP Servers, IBM
Notebooks and unbranded/branded desktop/workstation products
§
Promoted maintenance agreements
|
Workshop
Engineer/Computer Technician |
July 2001 - December 2002 |
|
IDM
Technology Solutions (PVT.) LTD - Sri Lanka |
|
§
Assembled PCs and installed operating and
application software
§
Performed troubleshooting run time errors on
software and hardware
§
Installed and configured Compaq PROLIANT and IBM
NETFINITY/X Series servers
§
Implemented and performed troubleshooting of LAN
Networks
§
Conducted training programs for A+ Certification
§
Performed product presentation
Profile/Skills/Training
5 Star hotel Property Management systems Micros-Fidelio/Opera
PMS
1-2 level
Support, Customer Care, IBM desktops, Notebooks, X-Series Servers (IBM Sri
Lanka)
RED HAT LINUX 9.0 Training Workshop (Westpoint Microsystems)
Professional
Qualifications :
1) Microsoft Certification
(Microsoft
Certified Professional ID: 2875679)
Credential Date Achieved
Microsoft Certified
Systems Engineer Aug 02,
2007
Microsoft Certified
Systems Administrator
+
Messaging Aug 02, 2007
Microsoft Certified
Systems Administrator Jan 04, 2004
Microsoft Certified
Professional Dec 28, 2002
2) ACS Australian Computer Society
(Part1/2)
Academic Qualifications
·
Computer Hardware Engineering Diploma (Full-time)
conducted by National Youth Service Council (N.Y.S.C) Sri Lanka.
·
Computer Software Programming Course conducted by
the Open University of Sri Lanka.
·
Computer Networking Technology Diploma conducted by
Western Information Technology & Education Center. (Sri Lanka)
·
JAVA Programming Certification (Intermediate Level)
from E-WIS Career Training Center a SUN Authorized Training Center
·
National Certificate in Computer Application –
Basic Level (NCCA – 1998) conducted by
National Institute Of Education
·
Participation for APNIC
Extended IRME Workshiop held on subjected to IP v6 migration and Network
Security. (Nov 2007)
Personal
Information
Date Of Birth :
07th
November, 1980
Sex &
Marital Status : Male
– Unmarried
Passport No. : M 2061948
N. I. C. Number :
803120498v
URL. : www.saptha.com
Profesional
Activities
- SSI (Scuba Schools
International) Certified Open Water Diver
- Working as in-house DJ
for hotel
- Technical Wizard for www.fixya.com
- Technical Reporter for www.clublk.us,
writing technical news and reviews
- SEO Engineer for web
sites (Search Engine Optimization)
- Security consultation
for websites and networks
EXCELLENT REFERENCES ARE PROVIDED UPON
REQUEST