“Saptha”
Address:
Telephone:
0094 xxxxxxxx
Email:
[email protected]
Profile
/ Skills / Training
ERP Systems,
Microsoft Dynamics AX business analysis skills, PMS Property Management systems
(Micros POS/Opera PMS), Application Support, Customer Care,
Microsoft Certified IT
Professional for Microsoft Dynamics AX 2009
Academic
Qualifications
·
Computer Hardware Engineering Diploma - National
Youth Service
·
Computer Software Programming Course - Open
University of
·
Computer Networking Technology Diploma
·
JAVA Programming Certification (Intermediate Level)
·
National Certificate in Computer Application –
National Institute Of Education
·
Participation for APNIC
Extended IRME Workshop - IP v6 migration and Network Security
Professional
Qualifications
Microsoft Certified Professional ID: 7892739
- MCSE Microsoft Certified Systems Engineer Aug 2007
- MCITP for Microsoft Dynamics AX 2009 Dec 2010
- MCSA+M, MS Certified Systems Administrator
+ Messaging Aug 2007
-
- MCP, Microsoft Certified Professional Dec 2002
- MCTS, Microsoft Certified Technology Specialist
(SQL 2008) Nov 2010
Member of British
Computer Society (BCS membership number: 990348641)
Personal
Information
Gender : Male
Marital
Status : Unmarried
Nationality :
Sri Lankan
URL : www.saptha.com
Other
Activities
·
SSI (Scuba Schools International) Certified Open
Water Diver
·
Technical Wizard for www.fixya.com
·
Technical Reporter for www.clublk.us
·
SEO Engineer for web sites (Search Engine
Optimization)
·
Security consultation for websites and networks
May’08- SML Lanka (Pvt)
Ltd – IT Manager
Current SML
§
Reported to:
VP – IT Systems (
§
Manage ERP (MS Dynamics AX) and Production Systems
§
Project coordinator (ISC region) , Super user for
Dynamics AX Project implementation
§
Functional (Applications) Skills in MS Dynamics AX
& ERP Core Concepts
§
Enforce corporate IT policies and procedures
§
Monitor the arrangement and evaluate the IT staff
members work performance
§
Support business users inquiries and
document/problem solve their issues
§
Support and promote the use of HELPDESK to record
all user issues and uphold SERVICE levels as set by region
§
Lead work with key business users to define the
business problem, business case and scope of the project, via flow diagrams
§
Responsible for helping in systems automation,
configuration and maintenance of
§
Deliver creative and positive ideas for constant
improvement of computer networking
§
Help with all aspects of carrying
out new and innovative business concepts
§
Provide assistance to all computer users for all
types of programs to enable them to perform their duties smoothly
§
Configure and monitor hardware firewalls/network
security on ISC (south
Projects
·
SML ERP Implementation 2008 (Project coordinator –
·
Dynamics AX ERP implementation 2010 (Project coordinator
–
·
ISO 2001 Audit (IT section)
·
Bangladesh Network security and stability audit
Nov’06 – 02-08
IT Manager
§
Reported to:
Resort Manger & Group IT Manager
§
Support information system within the resort using
appropriate systems management procedures and practices to ensure the operating
effectiveness and integrity of data
§
Build guest relations and hospitality skills
§
Perform administration and troubleshooting of all
PMS-related issues in Opera, Micros, ACCPAC and Materials Control to ensure
minimal downtime of servers and clients
§
Fulfil 24 hour on-call duties as required by the
property
§
Present and design periodic reports according to
management needs using Opera
§
Manage a technical team and administer bullet proof
networks, ensuring compliance to policy standards issued by the company,
including installation of software and hardware upgrades in compliance with the
resort's corporate policies and legal requirements
§
Responsible for up time and business productivity
and continuity without any downtime on IT systems.
§
Hardware firewall Configurations and maintenance
and continuous monitoring.
§
Develop the technical and managerial skills
required for rapid advancement to a Manager MIS position within the company
Projects
·
·
Apr’04 – Oct’06 Asters
Technical
Service Manager
§
Reported to: General Manager & CEO
§
Managed customer relations as part of the Technical
Support team
§
Provided technical support and total IT solutions
to the customer base
§
Maintained
§
Responsible for Repair and support for
§
Led and trained the Technical Support team
§
Local web server and
§
Installed
§
Promoted maintenance
agreements
Projects
·
Bank of Maldives X Series Servers installation
·
Wathaniya
Telecom Reporting servers installation
·
IBM Product exhibition and seminar (2005)
Jan’03 – Mar’04 Wescom Information
Technology (PVT) Ltd -
Field Engineer, Corporate Solutions
§
Reported to: Technical Service Manger
§
Diagnose and resolve LAN hardware and software
related problems
§
Take responsibility in the installation and
maintenance of Windows 2003 operating system and third party software products
§
Responsible to implement and configure MS ISA
Server
§
Repaired and performed troubleshooting on HP,
§
Configured, upgraded and serviced HP Servers,
§
Promoted maintenance agreements
Jul’02 – Dec’03 IDM Technology Solutions (PVT) Ltd -
Workshop
Engineer; Computer Technician
§
Assembled PCs and installed operating and
application software
§
Performed troubleshooting run time errors on
software and hardware
§
Installed and configured Compaq PROLIANT and
§
Implemented and performed troubleshooting of
§
Conducted training programs for A+ Certification