Saptha
Hi, I’m Saptha
Solution Specialist.
ERP Consultant.
Web developer.
RFID Specialist
Saptha is an IT solutions expert with a clear-cut vision to unlock the fullest potential of AI for enhancing business productivity. With an in-depth understanding of ERP systems, cybersecurity, and IT solutions, Saptha empowers organizations to optimize their operations, safeguard sensitive information, and stimulate innovation.

What I Do
AI for enhanced business productivity
By harnessing the power of AI, I can help to revolutionizing the modern workspace, helping businesses thrive in the digital age.
Web Development
Excels in web development, leveraging modern technology to deliver exceptional results. With a focus on quality compliance and user experience, Saptha creates stunning websites that drive business success.
ERP Business solutions
Specializes in ERP solutions, utilizing Microsoft Dynamics BC and Zoho platforms to enhance productivity. Offering bespoke solutions, Saptha empowers businesses to streamline operations and achieve greater efficiency.
IT Managed Services
Leading provider of IT managed services specializing in the healthcare and medical sector, particularly GP clinics. Offering comprehensive IT solutions encompassing both software and hardware, Saptha ensures seamless operations and optimized technology infrastructure for medical practices.
SEO Optimisation
Your website ranking matters. Our SEO services will help you get to the top of the ranks and stay there! In addition to traditional SEO methods, new models can be developed to integrate social media and SEO into a cohesive digital marketing strategy.
Cybersecurity
Offers complete cybersecurity solutions, covering everything from audits to implementation and user training. With a comprehensive approach, Saptha ensures that businesses have the necessary measures in place to stay secure and protected against cyber threats.
Testimonial

Bob Reus
VP of IT at BSN Innovation in Packaging | RFIDDriving team accomplishments
SML 2008-2022I would like to take a moment to personally praise the exceptional qualities and contributions of Saptha having rich ERP knowledge and RFID supply chain system skills. Saptha's individual's expertise and skills are invaluable assets to any organization, and their dedication and commitment deserve recognition.Saptha demonstrates an exceptional level of knowledge and proficiency in the ERP and RFID supply chain field. His deep understanding of ERP systems and their intricate functionalities allows him to effectively manage and optimize critical business processes. Saptha possesses a wealth of knowledge in ERP implementation, customization, and maintenance, ensuring that these systems are tailored to meet the specific needs and objectives of the organization. I experienced Saptha as a great team player; driving team accomplishments.

Farren Tong
IT Manager - SWCS GroupIT service delivery.
SML - 2017 - 2021Saptha has demonstrated an excellent team management skill when he was managing Colombo IT Hub Office. From scratch, he had managed to setup the office with initially 3 staff to over 30 staff. With colleagues from different background, ability and personality, he could always help functional team heads find the right candidate to fill up the position of various projects. Keeping the team stable was another achievement of Saptha, through continuous effort on resolving resource conflicts and bonding up different team members. I would highly recommend Saptha as a reliable manager who could lead a sustainable team to deliver IT solutions to the company.

Kalpage
Entrepreneur, Startup investor, Business LeaderSaptha's Microsoft Projects
Microsoft Sri Lanka - 2010-2018Saptha Excellent techie in Microsoft platform and especially on Microsoft Dynamics .Being a great advocate of technology he has done tremendous job for Sri Lankan IT community by sharing his valuable knowledge. Very passionate of his job and result oriented. He make sure to exceed expectations and also I admire his willingness to help anyone anytime he could. He is very well organized, diligent in documenting processes, easily reachable, and always on time.

Ahsan Saeed
Production Planning Manager at Te Whatu Ora (Health New Zealand)Saptha's Project on Hospitality
Maldives 2006-2009Saptha is one of the best IT Managers that I have worked with. I had the pleasure of working with Saptha for few years and we have completed several projects together. He is always fast to respond, intelligent and comes up with creative solutions to difficult problems. His strongest qualities are his in depth understanding of overall business processes and his ability to incorporate technology/processes in to existing business models to improve customer value, which were very helpful to the projects we worked on together.

Liyanage
D365 F&O Functional ConsultantMicrosoft Dynamics Business Central and D365 Projects
2012-2020Saptha is a natural leader and strategic thinker with vast knowledge and experience in Enterprise architecture, IT management, and technology adaptation. I got the opportunity to work with Spatha on multiple ERP projects. He is very active in the community and aware of third parties and competitive solutions and add-ons. He was there for clarity in the finance, supply chain, and manufacturing module. His domain knowledge, as well as his D365 knowledge, his focus is always on client satisfaction. He puts his energy and motivates his team to ensure everything is smooth when he works on support and implementation. His ability to prioritise work and handle pressure makes him a valued team member.
Education
Master of Science in Information Management
SLIIT (2011 - 2014)Master of Science Degree in Information Management gives the participants a real edge in modern business development and planning, using Information Technology tools.
MBCS
British Computer Society (2008 - 2013)Member of the Chartered Institute for I.T., denoting membership at a professional level.
MCSE Microsoft Certified Systems Engineer
MicrosoftDemonstrated expertise in designing, implementing, and administering Windows server infrastructure and other Microsoft technologies.
Job Experience
IT-Cybersecurity
iPartners - (2023 - Present)• Successfully Rolled out IT security compliances for Google Workspace, Microsoft 365, MDM, and endpoint protection. Collaborating with the IT policy team to implement Australian security policies compliance.
Technical Specialist
Apple Inc - (2022 - 2023)Obtained Australian work experience with diverse team members and customers. Developed excellent time management skills and can make decisions quickly.
IT Manager
SML - (2008 - 2022)Set up and manage the global operations IT team in Sri Lanka. Hold full accountability for managing and fulfilling all aspects of setting up an office in Colombo.
IT Skill
Microsoft
M365
Azure
Dynamics BC
Google Workplace
Photography Skill
Events
Glamour
Landscape
Commercial
My Blog
The Future of Search is AI: Why Optimizing for LLMs Today is the Competitive Advantage of Tomorrow AEO
Remember those days when SEO was all about stuffing keywords and hoping for the best? Well, that ship has sailed, sunk, and been replaced by a super-smart AI submarine. The future of search isn’t just coming; it’s already here, powered by Large Language Models (LLMs) like ChatGPT, Gemini, Grok, and Perplexity AI. And if you’re not actively optimizing your site for them, you’re missing a massive opportunity.
I’ve been knee-deep in this myself, running some personal experiments on my own site, and the results are eye-opening. It’s no longer just about ranking for “blue links” in traditional search results. It’s about becoming the authoritative source that LLMs cite directly in their AI Overviews and conversational responses. This isn’t just theory; it’s a fundamental shift in how people access information, and it demands a new approach to how we present our content.
My “Real-World Lab” Experiments: What I’ve Learned
For the past few months, my website has been my personal laboratory for LLM optimization. I’ve been tweaking content, restructuring information, and even changing my writing style, all with one goal: to make my site’s data easily digestible and highly relevant for AI systems.
Just yesterday, I got a screenshot from a friend (thanks, mate!) that absolutely blew me away. When they asked ChatGPT for “Perth car photography packages,” “Photos by Saptha” was listed directly as a “Notable Provider,” complete with a summary of my services, consultation process, and what’s included in my packages.
Why This Matters (And Why You Should Care!)
This isn’t just a vanity metric; it’s a profound shift in how potential clients discover and evaluate businesses.
- Direct-to-Consumer Information: Instead of clicking through multiple search results, users are getting concise, pre-digested information directly from the AI. Being featured here means skipping several steps in the traditional customer journey.
- Instant Authority and Trust: Being cited by an LLM like ChatGPT as a “Notable Provider” immediately confers a level of authority and trustworthiness that’s hard to achieve through traditional advertising or even organic rankings alone. It’s akin to a powerful, intelligent assistant recommending your business.
- The Future is Now: This isn’t theoretical anymore. AI Overviews and conversational AI are becoming primary interfaces for information retrieval. Businesses that understand and adapt to this shift today will be the ones winning tomorrow.
Here’s what I’ve been focusing on and why:
1. The Conversational Content Shift
Traditional SEO often leaned towards formal, keyword-dense language. But LLMs thrive on natural language and conversational tones. Think about how you’d ask a friend a question – that’s the kind of language LLMs are trained on and prefer.
- My experiment: I started rewriting sections of my blog posts to be more conversational, as if I were explaining a concept directly to a reader. Instead of “Benefits of LLM Optimization,” I might start with “So, why should you even care about LLM optimization?”
- Technical deep dive: LLMs use Natural Language Processing (NLP) to understand context, intent, and nuance. They don’t just match keywords; they build a semantic understanding of your content. Conversational language, with its varied sentence structures and common phrases, provides richer contextual clues for these models. This also ties into semantic search, where the engine understands the meaning behind a query, not just the words.
2. Structured Data Beyond Schema: The “Knowledge Graph” Mindset 💡
While Schema Markup is still important for traditional search and rich snippets, LLMs are building their own “knowledge graphs” from the web. They want clear, concise answers to specific questions.
- My experiment: I began intentionally structuring my content with question-based headings (H2s, H3s) that directly answer common user queries. I’m also heavily using bullet points, numbered lists, and concise summary paragraphs at the beginning of sections.
- Technical deep dive: LLMs are highly effective at information extraction. When content is broken into easily identifiable chunks (like short paragraphs, clear headings, and lists), it makes it simpler for the LLM to pull out the most salient points and synthesize them into an answer. Think of it as providing “answer-ready” content. This also relates to Retrieval Augmented Generation (RAG), where LLMs retrieve relevant documents from a knowledge base (like your website) to ground their responses and minimize hallucinations.
3. Entity Optimization: Building Topical Authority ll
LLMs are all about understanding entities – people, places, things, concepts. If your website consistently talks about a particular entity and its related concepts, you’re building topical authority in the eyes of an LLM.
- My experiment: I’m ensuring consistent use of specific terms and their synonyms related to my niche. For example, instead of just “AI,” I’m using “Large Language Models,” “Generative AI,” “NLP,” and “machine learning” where appropriate, and always within a relevant context. I’m also looking for opportunities to link internally to other articles on my site that expand on those entities.
- Technical deep dive: LLMs build internal representations of entities and their relationships. By consistently associating your brand and content with specific, relevant entities across your site and other platforms, you increase the likelihood that an LLM will recognize your site as an authoritative source for information on those topics. This is about creating a strong semantic network around your content.
The “Why” Behind the Shift: LLMs and Search Algorithms
So, why are LLMs so impactful on search? It boils down to their ability to understand and generate human-like text, moving search from a keyword-matching exercise to a conversational information retrieval system.
- Understanding User Intent: Traditional search was good at matching keywords, but LLMs go deeper. They use sophisticated algorithms (often incorporating neural networks and transformers) to understand the intent behind a query, even if the exact keywords aren’t present. This means a user asking “how do I cook perfect rice” will get more nuanced results than just pages with “rice cooking.”
- Generative Answers (AI Overviews): Google’s Search Generative Experience (SGE) and other LLM-powered interfaces directly answer user queries, often summarizing information from various sources. If your content is structured clearly and provides direct answers, it has a much higher chance of being included in these AI-generated summaries.
- Personalisation: LLMs can also leverage user history and context to provide more personalised search results, making the user experience more relevant. This means focusing on providing truly valuable and comprehensive content is more critical than ever.
What Does This Mean for You? The New SEO Playbook
The good news is that many LLM optimisation techniques align with existing SEO best practices. It’s not about abandoning SEO; it’s about evolving your strategy.
- Prioritise Clarity and Conciseness: Get to the point! LLMs prefer direct answers and clear explanations.
- Embrace Conversational Language: Write naturally, as if you’re talking to your audience. This human touch makes your content more accessible to both humans and AI.
- Structure for Scannability and Extractability: Use headings, subheadings, lists, and short paragraphs. Make it easy for LLMs (and humans!) to grasp the key information quickly.
- Build Topical Authority (Entity-Centric Content): Focus on becoming an expert in your niche by creating comprehensive content around core entities and their related concepts.
- Focus on E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness): With generative AI, the source of information is more important than ever. High-quality, fact-checked content from demonstrably expert sources will be favoured. Showcase your credentials and those of your authors.
- Technical SEO Still Matters: A fast, mobile-friendly site with clean code and proper indexing signals remains crucial. If AI crawlers can’t easily access and understand your site, none of the other optimisations matter.
The shift towards LLM-driven search is perhaps the biggest change we’ve seen in our industry in years. It’s an exciting time, but it also means those who adapt quickly will gain a significant competitive edge. My experiments are just the beginning, but they’ve convinced me: the time to optimise for LLMs is now. Don’t wait until everyone else catches on!
*Content about the three focused points is being optimised by AI
#AIOptimization #LLM #SearchEngineOptimization #SEO #DigitalMarketing #ChatGPT #PerthBusiness #CarPhotography #PhotosBySaptha #FutureOfSearch #AI #GenerativeAI #AEO
Managing the Sunset of Microsoft Dynamics NAV Navision ERP: What Comes Next and Evaluating the Risks
Microsoft Dynamics NAV has been instrumental in facilitating business operations for those who cannot invest in Dynamics AX. The platform’s flexibility has empowered businesses to enhance productivity and efficiency at a reasonable cost. Initially, many NAV setups operated as stand-alone or were privately hosted. However, with the advent of Business Central, there has been a paradigm shift in leveraging the power of the cloud under a Software as a Service (SaaS) model.
As we approach January 2024, the End of Life for NAV signals a need for strategic planning. The cessation of updates raises concerns about compliance and the urgency to migrate to a more secure and modern solution. The existing data sets may be extensive, customizations intricate, and integration complex. Conversations with customers reveal a preference for on-premise ERP solutions due to minimal costs, yet challenges arise in embracing contemporary AI-driven solutions.
The critical question revolves around choosing between maintaining an outdated and potentially risky core business system or transitioning to a modern, AI-enabled alternative. Microsoft Business Central emerges as a primary contender, especially since NAV and Business Central share the same development platform and many business practices. The decision seems logical with Business Central’s maturity, robustness, and tested extensions.
Planning for migration requires a well-thought-out strategy. Evaluating the business strategy is crucial, aligning new system workflows, and ensuring data backup are essential steps. Engaging with reliable business partners with seamless migration plans minimizes disruptions during the transition. Beyond the system change, organizational readiness is crucial; adapting to an advanced, AI-powered ERP system represents a shift from traditional ERP paradigms. This mindset shift is vital for fully unlocking the new system’s potential and staying ahead in the ever-evolving business landscape.

Unlocking Enterprise Potential: Migrating from Xero to Microsoft Dynamics 365 Business Central

In the dynamic landscape of modern business, the demand for comprehensive, integrated solutions has never been higher. As organizations expand, robust enterprise resource planning (ERP) systems become essential to manage the entire spectrum of operations seamlessly. While Xero is a popular cloud-based accounting software solution in Australia, its capabilities might need to improve for larger enterprises with intricate business processes. This is where Microsoft Dynamics 365 Business Central steps in as a game-changer, offering a comprehensive suite of tools that cater to an organization’s end-to-end needs.
Organizations of all sizes rely heavily on technology for success. Small to medium-sized enterprises (SMEs) benefit significantly from accounting software, such as Xero, to manage finances. However, as businesses grow in size and complexity, more than standard financial systems may be required. This is where enterprise-ready ERP systems, like Microsoft Dynamics 365 Business Central, come in, revolutionizing how organizations operate, plan, and scale. Compliance is also crucial as businesses move towards enterprise status, and having a system built with proper financial standards and processors in mind can improve industry-standard best practices and streamline traditional workflows.
Small and medium-sized businesses often start with standard financial systems like Xero to manage their accounting needs. However, as organizations grow, their operations become more complex, involving various departments, processes, and functions. Standard financial systems might need help to handle this increased complexity effectively.
While Xero excels in accounting functionalities, it must improve when supporting end-to-end business processes. Standard financial systems operate in isolation, requiring manual integrations or APIs to connect with other business modules. On the other hand, enterprise-ready ERP systems like Microsoft Dynamics 365 Business Central offer seamlessly integrated modules that cover accounting, inventory management, sales, procurement, production, and more. This integration fosters collaboration across departments, enabling real-time information sharing and decision-making.
When organizations switch to Microsoft Dynamics 365 Business Central, they adopt a unified system that can oversee all their operations. This means that everything can be managed on one platform instead of using different tools for different functions. This makes things more efficient, eliminates redundancy, and reduces errors caused by transferring data between disconnected systems.
Microsoft Dynamics 365 Business Central offers advanced inventory management tools for businesses dealing with inventory and warehousing complexities. Features such as tracking landing costs and detailed bills of materials ensure accurate cost calculations, efficient stock management, and better visibility into supply chain activities.
In regulated industries, adhering to industry-specific compliance standards is paramount. Microsoft Dynamics 365 Business Central has built-in features that cater to these requirements, streamlining regulatory processes and reducing compliance-related risks.
Modern businesses thrive on data-driven insights. While Xero provides basic financial analytics, Microsoft Dynamics 365 Business Central takes this further. The platform includes advanced analytics capabilities, enabling users to extract actionable insights directly from the system. Its seamless integration with Microsoft Excel, Outlook, and Power BI enhances data connectivity and empowers informed decision-making.

The transition to Microsoft Dynamics 365 Business Central unlocks the potential for seamless integration with Copilot AI. Moreover, the integration of artificial intelligence, exemplified by features, can provide prompt answers and data using chat-based queries without running complex reports. Furthermore, it enhances user experience by offering suggestions, automating tasks, and providing valuable real-time insights.
A significant distinction between Xero and Microsoft Dynamics 365 Business Central lies in the scope of their offerings. While Xero primarily focuses on accounting, Microsoft Dynamics 365 Business Central offers a comprehensive business operating system that covers all business processes. This holistic approach boosts productivity, efficiency, and strategic decision-making, propelling the organization towards new heights of success.
Transitioning to Microsoft Dynamics 365 Business Central becomes inevitable as organizations grow in size and complexity. The move from a standard financial system to an enterprise-ready ERP system empowers organizations to manage end-to-end operations seamlessly, benefit from advanced inventory and compliance features, harness data-driven insights, and leverage integrated Microsoft tools and artificial intelligence. Investing in Microsoft Dynamics 365 Business Central isn’t just about upgrading software: it’s about propelling the entire organization towards higher productivity, efficiency, and strategic growth.
Contact Me

Saptha Wanniarachchi
Talks about Business productivityI'm keen on discussing how AI adoption can boost our workplace efficiency. AI's potential to automate tasks, offer insights, and optimize processes could be transformative.
Linkedin www.linkedin.com/in/saptha Email: [email protected]